How many countries have you surveyed?

The Public Opinion Research Group (PORG) surveyed 29 countries in FY12 (July 2011-June 2012), 41 countries in FY13 (July 2012-June 2013), 42 countries in FY14 (July 2013-June 2014), 35 countries in FY15 (July 2014-June 2015), 45 countries in FY16 (July 2015-June 2016), and 36 countries in FY17 (July 2016- June 2017). Nearly all of the World Bank's client countries are surveyed in three year cycles.

Whom do you survey in these countries?

A sample of respondents includes senior government officials (national, regional, local), ministerial and implementing agency staff, employees of multilateral/bilateral agencies and other development partners, representatives of the private sector and civil society (NGOs, community-based organizations, faith-based groups, the media, academics/researchers, think tanks, etc.) in various regions of a country. These respondents are opinion leaders who work with the World Bank Group or have a good level of knowledge of development issues in the country.

How is the survey conducted?

An independent local research/consulting firm is hired to distribute and collect survey questionnaires on the ground. The World Bank Group has no interaction with potential respondents to ensure the independence of the process. Potential respondents receive questionnaires via courier, post or email (an independent, secure web platform). Data are sent back to the Public Opinion Research Group at the Bank’s headquarters in Washington, D.C., where analysis is done and reported.

What issues are explored in the survey?

Respondents are asked about general development issues facing their country; their overall attitudes toward the World Bank Group; the World Bank Group’s effectiveness and results; the World Bank Group’s knowledge and convening services; working with the World Bank Group; the World Bank Group’s future role in the country; and the World Bank Group’s communication and information sharing in the country.

Is the survey anonymous?

The survey is completely anonymous. Given that the survey is distributed and collected by an independent local firm, the World Bank Group does not have access to the information of an individual respondent or to the final list of respondents.

How can I find a report on a certain country?

Please use the filter options on the homepage to select the country you are interested in. You can also filter by region, year, or country income level. Once you make a selection, you will be directed to a country page or a list of countries that meet your selection criteria. On each country page, you will be able to download a full report of the survey findings and the SPSS data file we used to generate the report.

What if I have more questions?

If you have more questions, please feel free to email our team at countrysurveys@worldbankgroup.org.